Alexander Heights Family Practice has a philosophy of caring and efficiency in the work environment, to enable a high professional standard of health care and a pleasant and satisfying environment for the patients, staff and doctors.
We are committed to providing on the day appointments to urgent medical problems. We also have emergency slots available.
Alexander Heights Family Practice provides a full range of services, treatment of acute and chronic medical conditions, preventative medicine, pap smears, contraception implants and IUD insertion and removals, skin checks, antenatal and paediatric care, minor surgery, ECG, spirometry, travel advice, injury management, vaccinations, sexual health services available on site. Other services include a dietitian, psychologist and pathology collection point.
We are also a high-quality training practice for GP Registrars along with students of medicine and nursing. Our team of doctors and nurses are experienced the full range of presentations to general practice. We can manage all issues from acute and chronic medical care, pregnancy and women's health, sexual health, and psychological issues such as anxiety and depression, as well as lifestyle issues such as family planning, relationship breakdown, and communication difficulties.
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Mission statement
This practice is committed to promoting health, wellbeing and disease prevention to all patients. We do not discriminate in the provision of excellent care and aim to treat all patients with due respect.
Values
Respect
Our relationships are built on the highest level of trust and respect.
- Respect is shown to all patients. All patients are treated to exceptional service.
- The interactions of doctors and staff demonstrate trust and respect.
- Respect is granted to any person who enters the practice including patients, suppliers, pharmaceutical representatives.
Fairness
The main aim of the practice is to be fair with all the patients when offering services.
- All the patients will provide equitable access to services without discrimination.
Services
Our practice is offering a range of services for the patients.
- We provide different services to the patients such as minor surgeries, ECGs, family planning options etc.
- We offer allied health services such as dietician, psychologist and pathology collection at the site.
- This will reduce the number of hospitalisation by giving best care at the GP clinic level.
Learning/knowledge
Our practice is a teaching practice.
- We provide teaching to medical students and registrars.
- We also offer professional development opportunity to our staff to give the best care to all patients.
Commitment
We are committed to promoting health, wellbeing and disease prevention to all patients.
- We are committed to providing high quality care to all patients.